Problem | Who to Call |
Cleaning Concerns | Housing Services (email inhouse@lehigh.edu) |
Emergency Maintenance | |
Business Hours (M-F, 8:15 a.m. – 4:30 p.m.) | Office of Facilities (call 610-758-3940) |
After Hours | 610-867-3326 Leave a message |
Extermination (contractor services provided on Wednesdays & Thursdays) |
Housing Services (use this on-line form) |
ID Card | |
Lost/Missing (M-F, 7:00 a.m. – 4:45 p.m.) | IDEAL Office |
Lost/Missing (after hours/weekends) | Report your ID card as Lost; contact Gryphon on call for temporary access card |
New Access | Housing Services (email inhouse@lehigh.edu) |
Not Working | IDEAL Office (call 610-758-6175) |
Stolen | IDEAL Office file police report with LUPD |
Furniture | Housing Services (email inhouse@lehigh.edu) |
Internet | Technology Services |
Keys | |
Locked Out – anytime | find your roommate or Gryphon |
Locked Out - Business Hours (M-F, 7:00 a.m. – 4:45 p.m.) |
Follow these steps |
4:45 p.m. - 8:00 p.m. 8:00 p.m. - 7:00 a.m. and all weekend |
Call the University Police Call the Gryphon duty phone for your building (posted on staff office door) |
Lost | Go to the IDEAL Office |
Laundry | |
GoldPlus not working | Email ingold@lehigh.edu if the reader will not accept GoldPlus, Follow the signs in the laundry room if you lost money while using GoldPlus to do laundry |
Machine not working | Follow the signs in the laundry room |
Facilities Work Orders Maintenance Requests Business Hours (M-F, 8:00am - 4:30 pm)
University Non-Business Hours and Holidays |
To submit an online work order request, pleas visit our website:Office of Facilities For Emenrgency work order requests, please call: 610-758-3940
Academic Buildings and Residence Halls, please call: 610-867-3326 Greek Houses, Mountaintop Campus, and Gradaute Housing (Saucon Village, Packer House, 230 West packer, please call: 610-758-4200 (LUPD) |
Microfridge | 1-800-525-7307 |
Vending | Housing Services (use this on-line form) |