Who To Call for What in Residence Halls

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Problem Who to Call
Cleaning Concerns Housing Services (email inhouse@lehigh.edu)
Emergency Maintenance  
                  Business Hours (M-F, 8:15 a.m. – 4:30 p.m.) Office of Facilities (call 610-758-3940)
                  After Hours 610-867-3326  Leave a message

Extermination     (contractor services provided on Wednesdays & Thursdays)

Housing Services  (use this on-line form)
ID Card  
                 Lost/Missing (M-F, 7:00 a.m. – 4:45 p.m.) IDEAL Office
                 Lost/Missing (after hours/weekends) Report your ID card as Lost; contact Gryphon on call for temporary access card
                 New Access Housing Services (email inhouse@lehigh.edu)
                 Not Working IDEAL Office  (call 610-758-6175)
                 Stolen IDEAL Office
file police report with LUPD
Furniture Housing Services  (email inhouse@lehigh.edu)
Internet Technology Services
                   Locked Out – anytime find your roommate or Gryphon
                   Locked Out - Business Hours (M-F, 7:00 a.m. – 4:45
Follow these steps

                   4:45 p.m. - 8:00 p.m.

                    8:00 p.m. - 7:00 a.m. and all weekend

Call the University Police

Call the Gryphon duty phone for your building (posted on staff office door)

                   Lost Go to the IDEAL Office
                    GoldPlus not working Email ingold@lehigh.edu if the reader will not accept GoldPlus, Follow the signs in the laundry room if you lost money while using GoldPlus to do laundry
                    Machine not working Follow the signs in the laundry room
Maintenance Office of Facilities
Microfridge 1-800-525-7307
Telephone line problems Technology Services
Vending Housing Services  (use this on-line form)