Please note that this information is subject to change without notice and does not imply a statement of support for any particular browser, reader, or version. Your browser's help or documentation may be more current, and will always supersede this information. As browsers frequently change, you may wish to test configuration options on the latest versions commonly used by your institution and students.
- First, ensure the Adobe PDF browser add-on, nppdf32.dll, is enabled.
- In the Firefox URL address bar, enter about:plugins.
- Scroll to the Adobe Acrobat section and ensure the State: is Enabled.
- If you cannot find this entry, you will need to install the latest version of Adobe Acrobat Reader.
- Next, at the top of the Firefox window, click the Firefox button and select Options.
Alternatively, if your Menu bar is visible, click Tools and select Options.
- Select the Applications Panel and find Portable Document Format (PDF) in the Content Type list.
- Click the drop-down arrow in the Action column for this option and select Use Adobe Acrobat (in Firefox).
- At this point, some users may find that the 1098T or e-Bill statement still displays with no data.
- If this occurs, click the Open With Different Viewer button and select Adobe Reader (default).
- When Adobe Reader opens, click Enable All Features as shown on the page for Adobe resources.