Student Health Insurance FAQs

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Will I be billed for the Student Health Insurance Plan?

All students registered for the fall semester and required to have health insurance will be charged for the student health insurance plan.  The charge appears on the billing statement and the account activity as Health Insurance Annual Charge.

Criteria regarding which students are required to have coverage and eligible for enrollment in the Student Health Insurance Plan is available at: https://financeadmin.lehigh.edu/HealthInsurance.  But in general, undergraduate students,  international students, and graduate students who are full-time or certified full-time are required to have health insurance.  

 

I already have health insurance coverage. How do I get the health insurance charge removed from my account?

If you have been charged for the Student Health Insurance Plan as part of your fall semester charges and you have existing health insurance coverage, you must complete the online waiver process before the cost can be removed from your account.

After a waiver is completed, the data is passed into Banner daily and the credit will appear on the billing statement and account activity as Health Insurance Waiver.

 

Note that for accounts where the insurance has been waived, the account activity and billing statement will reflect both the charge and the credit.

What does it mean to enroll or waive?

All students who are required to have health insurance coverage must make a decision to either enroll in the Student Health Insurance Plan, or waive the plan.  What does this mean?

If you have health insurance coverage, you can choose to waive (decline to purchase) the plan offered through Lehigh.  

If your personal insurance has limited out of area benefits or significant referral restrictions (for example:HMO or Medicaid), we urge you to seriously consider enrolling in the school sponsored plan. Many insurance plans will only pay for treatment outside the Network area when it is an emergency and will not pay for treatment from doctors out of the area without prior permission. We suggest you check with your insurer to see how they handle out of area claims.

International students (F1 or J1 Visa)  must contact the Office of International Students and Scholars if they wish to request a waiver.  International students cannot use the online waiver process. 

For all other students, go to: https://www.universityhealthplans.com/Lehigh and select the Waiver Form from the left hand menu.  The waiver form will require you to enter information about your current insurance coverage.

If you wish to enroll in (purchase and sign up for) the Student Health Insurance Plan,  go to: https://www.universityhealthplans.com/Lehigh and select the Enrollment Form from the left hand menu.

I'm an international student. Where can I find more information about health insurance requirements?

The Office of International Students and Scholars has information specific to students on an F1 or J1 visa at: https://global.lehigh.edu/resources/health-insurance

I'm a graduate student. Where can I find additional information regarding subsidies and payroll deduction?

The Office of Graduate Education and Life has information specific to health insurance for Graduate students available at: https://grad.lehigh.edu/financial-support/health-insurance

Why should I waive or enroll now?

If you're planning to waive the Student Health Insurance Plan:

We encourage you to waive by July 1 so that when Lehigh generates the fall billing statement, the waiver credit will be reflected on your statement and you'll know exactly how much you need to pay.

If you did not complete the waiver form before the billing statement was generated, and you waive the insurance prior to the payment due date of August 1, you will need to determine your actual amount due since the waiver credit was not reflected on your billing statement.

Payment for the Fall semester is due August 1.  If you do not waive by this date, and you do not include the cost of the insurance in your payment, your account will be considered past due.  Past due accounts are subject to late fees and the account being placed on hold.  

Additionally, waivers that occur after July 31st, or more than 10 days after becoming eligible, may be subject to a late processing fee of $25.  Note that if you become eligible for the student health insurance plan after July 31, you should waive or enroll within 10 days of the insurance charge being added to your account.  

 

If you're planning to enroll in the Student Health Insurance Plan:

We encourage you to enroll by July 1 so that when Lehigh generates the fall billing statement, you'll know exactly how much you need to pay.

If you did not complete the enrollment form before the billing statements were generated, we strongly encourage you to do so by July 31.  This will allow sufficient time for you to receive access to your health insurance card prior to the plan start date of August 15.

Additionally, enrollments that occur after July 31st, or more than 10 days after becoming eligible, may be subject to a late processing fee of $25.  Note that if you become eligible for the student health insurance plan after July 31, you should waive or enroll within 10 days of the insurance charge being added to your account.  

I waived the insurance. Why don't I see a waiver credit on my account?

If you received a Waiver Confirmation email from University Health Plans, rest assured that you completed the form successfully.

A waiver credit can only be applied to your account if the annual insurance charge has been applied to your account. 

  • If you complete the waiver prior to the fall charges being applied to student account, the waiver credit will be added to your account after the fall semester charges are posted.
  • If you submit the waiver form after fall semester charges are posted, please allow 2-3 business days the waiver credit to be applied to your account.

Please note that if you have waived coverage, and then drop classes and become ineligible for the health insurance (the annual charge is reversed on your account), the waiver will be reversed within one business day.

 

I enrolled. When will I receive my insurance card?

If you received an Enrollment Confirmation email from University Health Plan, rest assured that you completed the form successfully.

University Health Plans will submit enrollment to Wellfleet for processing starting in early August. You can expect an email notice from Wellfleet approximately 3 business days from when Wellfleet has received the enrollment request. If you enroll later, please allow 5 to 10 business days from your enrollment date to receive the email notice.  Please note that this email notification is sent to the email address you provided on the enrollment form.

Insurance cards ARE NOT MAILED to students.  Once you receive your email notice from Wellfleet, you need to log into your Wellfleet account to print or download your insurance card.

Why is the UHP waiver/enrollment form not accepting my LIN and Date of Birth

Are you eligible?  Eligibility may change over time.  Please verify the number of credits for which you are currently registered.  

If Lehigh has issued the Fall billing statements, please check your account activity.  If you are eligible for the Student Health Insurance Plan, a charge for Health Insurance Annual Charge will appear on your bill.  Please note that if you drop courses and become ineligible for coverage, Health Insurance Annual Charge will be listed with a negative amount.  

Did you become eligible today?  (Health Insurance Annual Charge was added to your account with today's date)  If so, please wait 24 hours for the eligibliity data to be sent to UHP's system.

Are you an international student (F1 or J1 visa) and attempting to waive coverage?  International students are not permitted to use the online waiver process.  Please contact the  Office of International Students and Scholars.

If none of the above has helped you resolve the issue, please email a screenshot to bursar@lehigh.edu so that we can troubleshoot the issue.  The screenshot should include the error message as well as the date of birth and LIN you entered.  

Do I need to waive or enroll every year?

Yes.  Lehigh includes the Student Health Insurance Plan in its billing for each Fall Semester.  And students who are billed must waive or enroll each year.

What's covered under the plan?

Please refer to the Benefit Information available at: https://www.universityhealthplans.com/Lehigh

You can also access the Provider Search on UHP's site.

 

I'm starting at Lehigh in the Spring Semester. Can I purchase the Student Health Insurance Plan?

New or readmitted students who enter Lehigh University in the Spring term are NOT automatically charged for or enrolled in the Lehigh Student Health Insurance Plan, but are still required to have health insurance.  If you meet eligibility requirements and have comparable coverage from a domestic insurance company with claims paid in the United States, you may choose to not purchase the Student Health Insurance Plan.  However, if you are eligible and do not have health insurance,  you are required to enroll in the Lehigh Student Health Insurance Plan and should email the Bursar's office (bursar@lehigh.edu) by the published deadline to request spring coverage.

New or readmitted international students (F1 or J1 visa) are required to purchase the spring policy or obtain a waiver from the Office of International Students and Scholars.

I made my payment prior to submitting the waiver and now I have a credit on my account. How do I get the overpayment refunded??

Lehigh's refund policy is available at: https://catalog.lehigh.edu/informationofgeneralinterest/refundsofcharges/

The credit refund request form is available at: https://financeadmin.lehigh.edu/content/refund-requests.  Please note this form must be submitted by the student.