"If you are unable to open the attached PDF file, you can download Adobe Acrobat Reader at http://get.adobe.com/reader/." Re-running the installer fixes most issues.
To display your online PDF eBill or 1098-T statement you may have questions about how best to configure your browser to view the PDF files. In these pages, you'll find tips and suggestions for configuring the most commonly used web browsers and PDF viewers.
Please note that this information does not imply a statement of support for any particular browser, reader, or version. Your browser's help or documentation may be more current, and will always supersede this information. As browsers frequently change, you may wish to test configuration options on the latest versions commonly used by your institution and students.
Viewing PDFs in Microsoft Internet Explorer
Viewing PDFs in Mozilla Firefox